Who We Are

Depuffy is an online beauty tech retailer operating at depuffy.com. We sell the Depuffy EMS Red Light Eye Massager and related products worldwide. For all privacy-related inquiries contact us at hellodepuffy@gmail.com.

Information We Collect

When you interact with Depuffy we may collect the following types of information:

• Order information — name, billing address, shipping address, email address, phone number, and payment details when you make a purchase
• Account information — email address if you sign up for launch notifications or create an account
• Device information — browser type, IP address, time zone, and cookies when you visit our website
• Communication data — messages you send us via email or contact forms

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping notifications
• Respond to your questions and support requests
• Send marketing communications if you have opted in
• Improve our website and product offerings
• Comply with legal obligations
• Prevent fraud and protect our customers

Sharing Your Information

We never sell your personal data. We share your information only with trusted third parties who help us operate our business:

• Shopify — our e-commerce platform that powers depuffy.com
• Payment processors — Shopify Payments and PayPal to process transactions securely
• Fulfillment partners — our shipping and logistics partners to deliver your order
• Email service providers — to send order confirmations and marketing emails you've opted into
• Analytics providers — to understand how visitors use our website and improve the experience

All third-party partners are bound by their own privacy policies and data protection obligations.

Cookies

Depuffy uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

We use the following types of cookies:

• Essential cookies — required for the website to function including your shopping cart and checkout
• Analytics cookies — help us understand traffic and improve our store
• Marketing cookies — used to show you relevant ads on platforms like Meta and TikTok

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Order information is typically retained for 7 years for accounting and legal purposes. Marketing data is retained until you unsubscribe.

Your Rights

Depending on your location you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request deletion of your personal data subject to legal requirements
• Portability — request transfer of your data in a machine-readable format
• Opt-out — unsubscribe from marketing emails at any time using the link in any email we send
• Objection — object to processing of your data for direct marketing purposes

To exercise any of these rights contact us at hellodepuffy@gmail.com and we will respond within 30 days.

Data Security

We take the security of your personal data seriously. Our website uses SSL encryption for all data transmission. Payment information is processed through PCI-compliant payment processors and we never store your full card details on our servers.

While we implement industry-standard security measures no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but we commit to notifying you promptly if a data breach occurs that affects your information.

Third-Party Links

Our website may contain links to third-party websites including our social media accounts on TikTok, Instagram, and Facebook. These sites have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policy of any site you visit.

Children's Privacy

Depuffy is not directed at children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child please contact us immediately at hellodepuffy@gmail.com and we will delete it promptly.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of significant changes by posting the updated policy on this page with a revised effective date. We encourage you to review this policy periodically.