Terms of Service
Terms of Service
Plain English First
We've written these terms to be as clear as possible. By using depuffy.com or purchasing from us you agree to these terms. If you have any questions please contact us at hellodepuffy@gmail.com before making a purchase.
1. About Depuffy
Depuffy operates the website depuffy.com and sells the Depuffy EMS Red Light Eye Massager and related products worldwide. Throughout these terms "we," "us," and "our" refer to Depuffy. "You" refers to you as the customer or visitor.
2. Acceptance of Terms
By accessing depuffy.com or placing an order you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with any part of these terms please do not use our website or purchase our products.
3. Products and Descriptions
We make every effort to display our products as accurately as possible. However we cannot guarantee that your device's display of colors will be completely accurate. Product descriptions are provided in good faith and we reserve the right to correct errors at any time.
Results from using Depuffy products may vary from person to person. Individual results depend on consistent use, skin type, and other personal factors. Testimonials and before/after images shown on our website represent individual experiences and are not a guarantee of the same results for all customers.
4. Pricing and Payment
All prices are displayed in USD unless otherwise stated. We reserve the right to change prices at any time without notice. The price you pay is the price confirmed at the time of your order.
- Payment is required in full at the time of purchase
- We accept major credit cards, PayPal, and Shop Pay
- All transactions are processed securely through our payment partners
- We do not store your full payment card details on our servers
5. Orders and Fulfillment
By placing an order you are making an offer to purchase. We reserve the right to accept or decline any order at our discretion. If we decline your order we will notify you and provide a full refund if payment has been taken.
Orders are processed and dispatched within 1-3 business days. Delivery times are estimates and not guarantees. Please refer to our Shipping Policy for full delivery information.
6. Returns and Refunds
We offer a 30-day money back guarantee on all purchases. Please refer to our Refund Policy for full details on how to request a return and the conditions that apply.
7. Intellectual Property
All content on depuffy.com including but not limited to text, images, logos, graphics, and code is the property of Depuffy or its content suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
8. User Conduct
When using our website you agree not to:
- Use our website for any unlawful purpose
- Attempt to gain unauthorized access to any part of our website or systems
- Transmit any harmful, offensive, or disruptive content
- Use automated tools to scrape or extract data from our website
- Impersonate Depuffy or any of our employees or representatives
9. Health Disclaimer
The Depuffy EMS Red Light Eye Massager is a cosmetic wellness device. It is not a medical device and is not intended to diagnose, treat, cure, or prevent any medical condition.
If you have any pre-existing eye conditions, are pregnant, have epilepsy, or wear a pacemaker please consult your healthcare provider before using this device. Discontinue use and consult a doctor if you experience any discomfort or adverse reaction.
⚠️ Do not use directly on open wounds, broken skin, or inflamed areas. Keep out of reach of children under 12. Always follow the usage instructions provided with your device.
10. Limitation of Liability
To the maximum extent permitted by applicable law Depuffy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or website.
Our total liability to you for any claim arising from your purchase shall not exceed the amount you paid for the product in question.
11. Governing Law
These terms shall be governed by and construed in accordance with applicable international e-commerce laws. Any disputes shall first be attempted to be resolved through good faith communication between you and Depuffy.
12. Changes to These Terms
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our website after changes are posted constitutes your acceptance of the revised terms.
Questions about our terms?
We're happy to explain anything in plain language. Contact us before purchasing if you have any concerns.
Contact Us